Behind the front door of Munckhof, specialist in passenger transport and business travel, there is a world of planning, efficiency and technology. At Munckhof, people and systems work together on delivering high-quality services, and Documizers’ software helps boost quality. The company’s processes for the compilation, sending and receiving of documents and emails now not only run faster, they are also a lot better. Customers are already noticing the difference!
The focus in Munckhof’s services is on providing complete passenger transport solutions and business travel processes to public-sector bodies, organisations and companies. At the company’s three divisions, i.e. taxi, coach and travel, employees are always ready, including behind the scenes, to get people from A to B. Customers include elderly people who are taken to a doctor’s appointment by regional taxi, secondary school students who are bused to school in groups, employees on a staff outing by coach and business travellers going to places such as Dubai.
‘Our company wants to offer a total solution, one where quality and service come first,’ says Math van der Wielen, Munckhof’s Application Manager. In the service back office, Math himself mainly works with AFAS (Profit), but also with Documizers (DocuFlow). And that’s actually quite logical, because these two systems are complementary, he points out.