{"id":29950,"date":"2024-05-03T11:17:15","date_gmt":"2024-05-03T09:17:15","guid":{"rendered":"https:\/\/documizers.com\/?post_type=klantverhalen&p=29950"},"modified":"2026-06-23T15:16:01","modified_gmt":"2026-06-23T13:16:01","slug":"customer-case-dille-en-kamille","status":"publish","type":"klantverhalen","link":"https:\/\/documizers.com\/en\/customerstories\/customer-case-dille-en-kamille\/","title":{"rendered":"Customer case: Dille en Kamille"},"content":{"rendered":"\t\t
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Interview with Farhan Masood, Application Manager at Dille & Kamille<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u201cDille & Kamille streamlines procurement for all its shops with DocuFlow\u201d <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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With 43 retail outlets in the Netherlands and <\/strong>other countries, Dille & Kamille expects rapid <\/strong>expansion in the coming years. With the switch <\/strong>from SAP to Business Central in 2021, the retail <\/strong>chain was looking for a new automated solution <\/strong>for all purchase orders, packing slips, invoices and <\/strong>credit notes. And it found it, too, in DocuFlow from <\/strong>Documizers.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\"dille-en-kamille-logo\"\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Growing bigger<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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With the growth of Dille & Kamille \u2013 the formula aims to add 5 new shops per year \u2013 switching from SAP to Microsoft Business Central appeared to be the way to go. To make this switch, application manager Farhan Masood worked with implementation partner SucceedIT: \u201cThey recommended DocuFlow for our document management. We now use this to automate our purchase orders, packing slips, invoices and credit notes.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\u201cWe have a lot of shops and a lot\nof items, which also means a lot\nof transactions.\u201d\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Streamlined procurement<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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With 43 shops and a product range in the hundreds, document automation delivers major benefits. \u201cWe have a lot of shops and a lot of items, which also means a lot of transactions. We process an average of 8 packing slips here every day. Now a packing slip is automatically sent to the shops and the printer, which saves us a lot of time and makes our own ordering process easier.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\u201cTo me, collaboration is very important \u2013\nand that is very pleasant with Documizers.\u201d<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Co-creation<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The switch to a new system was a big one for Dille & Kamille. Masood explains, \u201cWe optimised a lot in the first phase. It\u2019s all working now, so we can put the finishing touches on it. To me, collaboration in
something like this is very important \u2013 and that is very pleasant with Documizers. I can say what I want and they will ensure that it gets done and done well. They are easy to reach and handle problems promptly. We are on the same page: we don\u2019t dwell on the impossible but rather think in terms of solutions.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Mapping out the\nnew document process<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Dille & Kamille uses Microsoft Business Central for the source data and AXI for procurement. DocuFlow handles the documents in the background with Microsoft Word and Outlook.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Purchase orders<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u00a0<\/p>

  1. Dille & Kamille prepares the order (items, quantities, etc.) in Microsoft Business Central.<\/li>
  2. DocuFlow automatically generates the purchase order.<\/li>
  3. Dille & Kamille makes the text supplier specific.<\/li>
  4. The supplier automatically receives the order by email.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    \u201cSpeed is essential in retail, and\nDocumizers delivers that too\u201d\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Packing slips<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \u00a0<\/p>

    1. Dille & Kamille retail staff receive automatic re-order suggestions in AXI.<\/li>
    2. Retail staff check, add items and send the purchase order.<\/li>
    3. Distribution centre in Waddinxveen receives the orders.<\/li>
    4. Distribution centre checks and processes the order.<\/li>
    5. DocuFlow automatically generates the packing slip.<\/li>
    6. The packing slip is printed and emailed to the shops.<\/li>
    7. The orders are shipped to the shops.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
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      For invoices and credit notes, automatic emails are sent to the Finance department where these are processed further.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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      Why DocuFlow for retailers?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Why is DocuFlow a solution for other retailers too? Masood mentions collaboration, user-friendliness and speed as the biggest benefits. \u201cIn retail, cooperation simply has to be good. You expect a partner to understand your business, contribute ideas and think in terms of solutions. Furthermore, a system has to be easy to use for all users at all levels and also work well with your other systems. And last but not least, speed is essential in retail, and Documizers delivers that too. They\u2019re easy to reach and quick to respond.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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      Everything You Need to Know About DocuFlow<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Download the brochure. It provides a detailed explanation of all DocuFlow functionalities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      \n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tDownload the brochure<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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      More information at www.dille-kamille.nl<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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      Documizers versimpelt\ndocumentprocessen\nmet DocuFlow.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      \u00a0<\/p>

      DocuFlow is an online platform that automatically generates and processes documents and emails. The application streamlines all your document-related activities into a single document workflow and connects the associated applications. As a result, creating, sending, digitally signing, and archiving documents such as contracts, quotations, and purchase orders becomes effortless.<\/p><\/div><\/div><\/div><\/div>

      \u00a0<\/div>
      \u00a0<\/div><\/div><\/div><\/div><\/section><\/div><\/div>
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      DocuFlow also offers benefits such as:<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      1. Professionalization of communication workflows;<\/li>
      2. Standardization and a consistent way of working;<\/li>
      3. Prevention of (human) errors;<\/li>
      4. Insight into document workflows;<\/li>
      5. Centralized management of templates, processes, and documents.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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        More information<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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        \n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tEverything about DocuFlow<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

        Dille and Kamille automates all purchase orders, packing slips, invoices and credit notes with DocuFlow from Documizers. Read the full story.<\/p>\n","protected":false},"author":11,"featured_media":21861,"parent":0,"menu_order":14,"template":"","format":"standard","verhaaltype":[72],"class_list":["post-29950","klantverhalen","type-klantverhalen","status-publish","format-standard","has-post-thumbnail","hentry","verhaaltype-customer-cases"],"acf":[],"yoast_head":"\nCustomer case | Documizers<\/title>\n<meta name=\"description\" content=\"Dille and Kamille automates all purchase orders, packing slips, invoices and credit notes with DocuFlow from Documizers. 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