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Privacy
When you visit our website, we collect general data using Google Analytics. This general data is used solely to compile statistics on visits to and use of our website. This general data is in no way linked to a user’s personal data.
This website takes comprehensive precautions to protect user information. Registration details submitted by visitors are protected both online and offline.
Performance
The speed at which network functions are completed, which is a key indicator of the efficiency of a system or service.
DocuFlow needs good performance, similar to a local or network system, but depends on the internet connection and set-up of the customer’s local area network. Response times are monitored continuously. To optimise performance, large processing operations are placed in a queue and run in the background.
Quality and reliability
Back-up & restore
Monitoring
Is the systematic collection and storage of information that provides feedback on performance.
We monitor the following:
- Server(s)
- Web application
- Integrations and interfaces
Fair use principle
Encryption
Auditing
Data centre
Data Processing Agreement
Availabilty
Continuity in the event of bankruptcy
Storage of data
Integrations with other applications
SSL connection
AVG or the GDPR
GDPR
The EU General Data Protection Regulation (GDPR) is EU legislation on the ‘protection of natural persons with regard to the processing of personal data and on the free movement of such data.’ From 25 May 2018, companies and organisations have been required to align their operations with the data protection requirements specified by the GDPR.
The GDPR differentiates between organisations that are responsible for personal data, which are known as the controllers, and organisations that hold and process personal data, known as the processors.
Documizers is classed as a data processor and our operations are fully GDPR compliant. We process personal data for the following purposes:
- Purpose limitation
Personal data is processed solely for an explicit and legitimate purpose, and not for any other purposes. - Data minimisation
We collect only data that is necessary in relation to the purposes for which it is processed. - Storage limitation
Personal data is not stored for longer than is necessary for the purposes for which the personal data is processed. - Integrity and confidentiality
We protect personal data against unauthorised access, accidental loss, destruction or damage. - Accountability
The controller must be able to demonstrate compliance with these rules.. Data Processing Agreement.
